Skip to content

Frequently Asked Questions


No. We use “store and forward” technology, which downloads all the content and programming to your player and stores it locally. Even without the internet, your music and signage players will continue to play. However, internet connectivity is needed for content updates, and for reporting to the server.

It really depends on the speed of your internet connection and the type of content you need. Our programming team can usually make changes in a couple of hours. Then your player just needs to download the changes.

Absolutely. You can programme dayparts in any way you like.

Of course. All the information you need is available through an online dashboard. Reports can be downloaded in spreadsheet ready formats.

Of course. All the information you need is available through an online dashboard. Reports can be downloaded in spreadsheet ready formats.


With our service, you’re not forced to choose a generic channel. We customise the entire in-store experience to your needs.

Yes, songs you don’t want playing can be removed from your programming.

That depends on the genre. Contemporary hits from the Top 40 charts are updated weekly, while playlists in genres like jazz and classical are typically updated once a month.

Yes. You can skip to the next song programmed.

Just let us know and we’ll include it for you.

Not at all. We make sure that songs are programmed so that you never hear the same sequence again. Unless, of course, you want to.

Here’s the catch. Royalty free music isn’t actually free. And performers are paid royalties. It’s just that we engage directly with musicians and publishers to acquire the right to play their music in your premises. That means it’s still completely legal, it’s still great music, and it’s a huge saving for you compared to copyright music.

Yes, you do. You’ll need public performance licenses from the licensing agencies in your country. Depending on where you’re located, you’ll need to contact your local rights organisations.

As often as you like. After every song, after every 20 minutes, at specific times of the day, whatever works for your customers.

Our music service gives you the option of doing that. Just decide which playlists you want on your player, and you can go back and forth between them. Suit your music to your crowd.

Yes, it does. Which is why our software makes sure that every song is played at a uniform level. We also match tempos so you don’t have an up tempo song sandwiched between two ballads.

What would you like? We programme music in over 150 different genres so if it’s been recorded, we can play it for you.

We programme in 25 of them. Apart from English, there’s French, Spanish, Portuguese, Italian, German, Dutch, Danish, Swedish, Russian, Korean, Vietnamese, Japanese, Mandarin, Cantonese, Tagalog, Sinhalese, Turkish, Arabic and the music of sub-Saharan Africa. From India, we have Hindi, Marathi, Gujarati, Rajasthani, Punjabi, Bhojpuri, Bengali, Tamil, Telugu, Malayalam, Kannada and Konkani. Did we miss any?

Digital Signage

You’ll will need a display screen like a television or LED screen through which to show your content, a Windows or Android player, power and internet connectivity through your network.

Our platform works on Windows and Android. You can use any mini PC that has one of these OS formats. We recommend at least 2 GB of RAM and 16 GB of storage space on your device.

The player connects to your screen through the HDMI port. Internet connectivity can be provided either through wired or wireless LAN.

Images, movies, and sound are all supported by our SmartSignage™ platform. We can use video in MP4 and AVI formats, and images in JPEG, PNG and GIF.

Yes, you can. You can have video and images displayed at the same time on the screen.

We’d be happy to show you how you can do this through your dashboard.

Absolutely. You can schedule content for specific times of the day, and even days of the week.

Digital Signage

Login / Sign Up